Sooknate.com (“Sooknate”, “we”, “us”, or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (the “Website”) and use our services (the “Services”).
1. Information We Collect
We collect several types of information from you when you use the Website and Services:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing address, and shipping address.
- Order Information: When you place an order, we collect information about your order, such as the products you purchased, the price, and the payment method used.
- Usage Data: We collect information about how you use the Website and Services, such as the pages you visit, the products you browse, and the time you spend on the Website.
- Device Information: We collect information about the device you use to access the Website and Services, such as your IP address, device type, operating system, and browser type.
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders and deliver your products
- To create and manage your account
- To send you marketing and promotional communications (with your consent)
- To personalize your experience on the Website
- To improve the Website and Services
- To prevent fraud and maintain security
3. Disclosure of Your Information
We may disclose your information to the following third parties:
- Service providers who help us operate the Website and Services, such as payment processors, shipping companies, and marketing agencies
- Government or law enforcement officials if required by law
We will not disclose your information to any third party for their own marketing purposes without your consent.
4. Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
5. Your Choices
You have the following choices regarding your information:
- You can access and update your account information at any time.
- You can unsubscribe from marketing and promotional communications by clicking the unsubscribe link in any email you receive from us.
- You can request that we delete your information by contacting us at [email protected]
6. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
7. Children’s Privacy
The Website and Services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us at [email protected] We will delete any information we collect from a child under 13.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]